7 august2024_newsletter - Three Rivers Market

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Three Rivers Market Board of Directors

This month we’d like to share a recap of our annual Member Picnic, some responses to questions we’ve received from members recently, and an invitation to run for the Board.

Click here to read more.

Updates From Our Co-op

At our co-op, we are dedicated to advancing our standards and services to cater to the needs of our valued members and shoppers. In line with this commitment, we are actively collaborating with our contractors to address and resolve issues that have posed challenges, particularly following our recent health inspection.

Our proactive approach includes undertaking structural repairs to fortify the building and prevent future issues. Additionally, we are in the process of obtaining estimates for building siding, a measure that promises a durable solution in the long term. Notably, in response to a recent bout of hard rain, we have pinpointed areas of water leakage and are swiftly taking steps to rectify them.

A significant accomplishment is the completion of a crucial repair on a long-overdue walk-in freezer. Furthermore, we have secured a motor and fan for the store’s central air-conditioning unit, albeit experiencing delays due to challenges in parts procurement from the manufacturer. Once the installation is completed, we will conduct a thorough pressure and balance test to identify solutions for regulating the store’s humidity levels.

In the Meat department, Brett and Johnathan have engaged in productive discussions with a merchandising representative from United Natural Foods Inc. (UNFI), resulting in a wealth of innovative ideas being integrated into our co-op. Recently, they proactively reorganized the bread and pastry displays to enhance the shopping experience and visual appeal. We invite you to visit and witness these positive changes firsthand.

Meanwhile, our dedicated Produce Manager, Sarah, remains focused on fostering new relationships with local farmers to showcase their fresh produce at our co-op. This week, Sarah and Jen, our Prepared Foods Manager, will be attending an National Co+op Grocers Fresh conference in St. Paul, Minnesota, to gain insights into fresh department practices and food safety protocols.

In recent weeks, we have proudly recognized and celebrated the achievements of our team members through internal promotions. Audrey has successfully transitioned into the role of Member Customer Services Manager, underscoring our dedication to cultivating talent and facilitating advancement within our co-op. Additionally, Anna, who continues to excel in her position as Customer Service Associate, has taken on the additional responsibility of Manager On Duty shifts, allowing her to expand her expertise into a supervisory role. Furthermore, Rory has been promoted to a Level 2 Customer Services Associate and Manager On Duty, marking another significant milestone in our team’s development and progression.

Our ongoing monthly Labor Management Committee meetings have served as a platform for us to actively enhance our collaborative and impactful partnership, ultimately bolstering the efficiency and effectiveness of our co-op’s operations. In addition to fostering a stronger working relationship, these gatherings have also provided a valuable opportunity to address and implement updates in standard operating procedures (SOPs) and systems, ensuring that our processes remain streamlined and up to date with the latest best practices. Through these discussions and actions, we are continuously striving to optimize our operations and promote a culture of continuous improvement within our co-op. Looking back, it’s evident that the current Union-Management relationship is the strongest and most successful one since the Union was first introduced to Three Rivers Market. The collaboration and communication between the two parties have significantly improved, leading to a more harmonious and productive work environment. This positive development has had a notable impact on employee morale, organizational efficiency, and overall success within the Three Rivers Market co-op.

We encourage members to visit the co-op and engage with us in discussions about any concerns, questions, or ideas they may have. Your feedback is invaluable to us and helps us enhance the relationship between members and the co-op. We want you to feel valued and heard, and your input is crucial in shaping the future of our co-op.

For members with busy schedules, we encourage you to share your feedback by filling out a Comment/Suggestion Form or sending an email to customerservice@threeriversmarket.coop or gm@threeriversmarket.coop.

With sincere appreciation,

Fadi Aboush – General Manager
Three Rivers Market

It’s Back-To-School time!
Stop by the co-op to pick up
resuable lunch and snack containers, Klean Kanteen drink bottles and reusable utensils.
Our friends at Frontier Co-op have some great tips for packing healthy, yummy lunches.
Click here
.




Check it out!
We’ve rearranged
our bread and bakery tables
for easier shopping!




Have something co-op related on your mind?
We’d love to hear from you!
Email us at info@threeriversmarket.coop

AUGUST’S
NOURISHING CHANGE

In August we will be collecting change to help support PJ Parkinson’s Support of Blount County.

PJ Parkinson’s Mission:

  • To make life better for families affected by Parkinson’s Disease    here at home (Tennessee) and around the world. 
PJ Parkinson’s provides in-person support, resources, and advocacy for those living with Parkinson’s Disease  and those caring for loved ones  impacted by Parkinson’s.

Objective: To raise $7,000 to support
PJ Parkinson’s
Music and Movement program. 

There are three seats on the Three Rivers Market Board of Directors open for election this year.

Any member interested in running for the Board must complete an application, as well as register for and attend either the August or September Board meetings.

For more information, click here to read more. 

The Agenda for the regular monthly meetings is posted at least one week before each meeting on the
co-op’s website.
To request that an item be considered for the Board’s agenda, members can either email the request to
board@threeriversmarket.coop or leave a note for the Chair at the Member & Customer Services Desk at the store. Requests must be dated and include name, member number, phone number, email address, or other reliable contact information needed for follow-up.The deadline for submitting items to the Chair for consideration is four weeks prior to the scheduled meeting.

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Copyright © 2024 Three Rivers Market, All rights reserved.

Our mailing address is:
Three Rivers Market
1100 N Central St
Knoxville, TN 37917

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Three Rivers Market · 1100 N Central St · Knoxville, TN 37917-6412 · USA